How can I place an order?
What credit cards do you accept?
Do you take PayPal?
Do you accept checks or money orders?
Is my credit card number safe?
How do I change my order?
How do I check the status of my order?
How do I cancel my order?
Do you charge a sales tax?
You can order online by adding desired items to your cart. Once finished adding items to your cart, please click PROCEED TO CHECKOUT when you are prepared to finalize your purchase, and enter your shipping and billing information. Orders can also be placed over the phone by calling 855-442-2583.
We accept Visa, MasterCard, American Express and Discover.
Yes, you can select PayPal as an option during checkout. Upon checking out, you will automatically be transferred to a login page for PayPal. Here is where you will log into your PayPal account and authorize a payment before being returned to BlueFade.com to complete checkout.
We do. However, we will not ship the order until the payment clears. Mail your check or money order to us at Blue Fade Inc, 174 Shepherd Trail, Unit D, Bozeman, MT 59718. Please include your full shipping address, contact number, and item(s) you would like to order. To obtain a shipping estimate, add the items to your cart and enter your shipping ZIP code to retrieve the correct shipping cost to add to your check or money order.
Yes. All orders on our site are processed by Authorize.net using industry standard encryption.
Most orders are packed and prepared for shipment shortly after it is placed. If you need to change your order, please contact us immediately. Changes can only be made if your order has not been picked up by our delivery carrier. Any changes after an order has been placed will result in a $10.00 change fee. This includes all changes and cancellations. If your address or information is entered incorrectly, you are responsible for any charges.
You will be emailed your tracking information to the email address you provided upon checkout. If you did not receive this email please check your spam folder or visit our Customer Support Center to "Submit A Request" or email us to request that information. Please provide us with your contact information and order information. You are also welcome to contact us by telephone.
Most orders are packed and prepared for shipment shortly after it is placed. If you need to cancel your order, please contact us immediately. If the order is already packed for shipment, a 20% restocking fee may apply. If an order has already shipped, the order cannot be cancelled. You will have to return the item to us following our Returns/Refusals/Refunds policy. If an order has not been packed/processed for shipment we will not charge you a 20% restocking fee. All order cancellations & changes that have not been processed will result in a $10.00 order change fee as described above.
No, we do not.