How can I place an order?
You can order online by adding desired items to your cart. Once finished adding items to your cart, please CHECKOUT when you are prepared to finalize your purchase, and enter your shipping and billing information.
What Credit Cards do you accept?
We accept Visa, MasterCard, American Express and Discover.
Do you take PayPal?
Yes, you can select PayPal as an option during checkout. Upon checking out, you will automatically be transferred to a login page for PayPal. Here is where you will log into your PayPal account and authorize a payment before being returned to BlueFade.com to complete checkout.
Do you accept checks or money orders?
No, unfortunately we do not accept checks or money orders.
Is my credit card number safe?
Yes, we use the highest industry standards in SSL security. Your credit card information is 100% safe and secure.
How do I change my order?
Most orders are packed and prepared for shipment shortly after it is placed. Orders ship from multiple warehouses so once an order is in our system it is extremely hard to stop the order from going out even if the processing time on the item is several days out. If you need to change your order, please contact us immediately by visiting our Support Center to "Submit A Request". Any changes after an order has been placed will result in a $10.00 change fee. This includes all changes and cancellations. If your address or information is entered incorrectly, you are responsible for any charges.
How do I check the status of my order?
You will be emailed your tracking information to the email address you provided upon checkout. You can also Log Into Your Account to get all information about your order.
How do I cancel my order?
Orders are packed and processed for shipment in realtime. If you need to cancel your order, please contact us immediately by visiting our Support Center to "Submit A Request". If the order is already packed for shipment or in processing, a 20% restocking fee may apply if we are able to stop the order from shipping. If an order has already shipped, the order cannot be cancelled. You will have to return the item to us following our Terms and Conditions. If an order has not been packed/processed for shipment we will not charge you a 20% restocking fee. All order cancellations & changes that have not been processed will result in a $10.00 order change/cancellation fee as described above.
Do you charge a sales tax?
Currently we do NOT charge any sales tax.